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For more than a decade, Apple's website has offered free downloads of legacy software, including a variety of Apple II and Classic Mac OS operating systems and utilities. The URL was always the same:
This page was referenced throughout the years in Juiced.GS, as recently as September 2014. It wasn't a resource that was often called upon, but it was often relied upon as a place where Apple acknowledged its history and provided some meager support for its legacy customers.
All good things must come to a 404: as Ivan Drucker reported this weekend, this directory has simply disappeared from Apple's website. Steve Weyhrich contacted support to ask where it went and was told simply that it's gone. And, thanks to the site's prohibitive robots.txt file, to Google's cache and the Wayback Machine, it's as if the page never existed.
Both Ivan and Dagen Brock pointed out a harsh reality: Apple doesn't care about anyone who hasn't bought anything from them in the last 36 months (the span of AppleCare). Whether this obsolescence is planned or not, Apple's business is in selling you new hardware and software. Support for older equipment is only a means to that end — or, in the case of Apple II software, a dead end.
Fortunately, the omnipresent Jason Scott has succeeded where Apple has failed: his byline is on a 2012 upload to the Internet Archive of Apple's complete older software list. And since we're dealing with decades-old software, this mirror being three years old is of no consequence — nothing's changed in that time.
Although it may not make any business sense to do so, it's a shame Apple doesn't better respect its history, especially when there's little cost to doing so. Thank goodness for the community of Apple II enthusiasts who still remember where we came from.