Say goodbye to Tekserve

May 23rd, 2016 8:56 AM
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When my father brought home our first Apple II, it came from Computer Systems & Software, an authorized Apple dealer. Back then, this was one of the only ways to get an Apple product: there was no online ordering, few mail-order opportunities, and definitely no Apple Stores, which didn't debut until 2001.

When Apple opened its first retail stores, doing so cut out the middleman — small businessmen such as the proprietor of Computer Systems & Software. That competition, combined with the advent of Internet sales, made it difficult for mom-and-pop, brick-and-mortar shops to stay in business. It was unpleasant but unexpected when CS&S closed up shop some time ago.

The next victim appears to be one of CS&S's contemporaries. Tekserve has served New York City since 1987, providing sales and service to consumers and businesses alike. And while Tekserve will continue to exist, its quaint retail outlet — featuring not only classic computers, but "ancient radios, an antique Coke machine… massive old RCA microphones… and a stereoscope with hundreds of photographs" may soon be closing shop.

As reported by Jeremiah Moss, Tekserve will be reducing or eliminating its consumer retail presence this fall. They will continue to sell and service products for small- and medium-sized business clients, so the company as a whole is not going away. But a lot of employees, services, and artifacts are likely to disappear as a result of this transition.

I visited Tekserve in 2012 and received a behind-the-scenes tour, resulting in the below photo gallery. It's a damn fine place with a heritage of and respect for Apple products — including the Apple II — that you don't often find. If you can visit the store before their September transition, please do.

(Hat tip to Jason Scott)

Behind the scenes at Tekserve

July 2nd, 2012 9:39 AM
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While attending WordCamp NYC with representatives of IvanExpert last month, I had the pleasure of being introduced to Jazmin Hupp, director of marketing for Tekserve, New York City's oldest Apple specialist. She graciously provided us with a behind-the-scenes tour of the Tekserve space, from the classroom to the break room to the museum. I was pleasantly surprised to find a number of objects reflecting Tekserve's and Apple's heritage, including a typewriter, the Cirqus Voltaire pinball machine, and many models of Apple II and Macintosh models.

You don't need to have connections to see these artifacts for yourself: several will be placed on display on the main floor July 17 – September 6 as part of the store's 25th anniversary. In the meantime, this photo gallery should provide an intriguing vicarious experience of my tour.